we're here to help

We encourage you to print your digital proof to sense how accurately the on-screen colours, images, and text will match the print version of your design.

Keep in mind that a picture on your computer screen has light shining through it from your monitor. That same image printed on paper is likely to appear a bit darker. Some colours that look great on your screen may not reproduce well with ink on paper. Very bright and intense colours, especially neons, will print with less detail than they had on your monitor.

Although your home printer is not going to be an exact match for the printers we use, a printed version of your digital proof will give you a much better idea of what to expect.

Paperlust delivers free of charge to Australia using Startrack's Premium next day* service in Australia. 

Free worldwide express shipping for orders over $300 USD

Paperlust also has free express worldwide shipping to all countries including the USA, Canada, New Zealand, the UK and Europe via DHL for all orders over $300 USD and arrives in 2-4 business days.

Please note that for UK, Canada and Europe customers you are responsible for any local duties, tariffs, taxes or fees payable on delivery

All deliveries must be to a physical address, not a P.O. box. Your order will be delivered between Mon - Fri, 9am - 5pm and for your peace of mind may need to be signed for, so please provide a home or workplace address that works best during these hours.

Any special delivery notes such as authority to leave at the door can be authorised on the Payment page of the checkout flow, please note Paperlust does not take responsibility for lost or damaged packages that have been left with authority to leave at the doorstep.

*Next day deliveries in Metro areas only. Please allow for additional time for rural or regional orders. 

Custom printed stationery production timelines

Each print type has a different process timeline from the date of approval. Our maximum expected delivery times for invitations and cards from day of proof approval are currently:

If your order is a mix of print types, please use the longer of the delivery timelines as all products will be dispatched together unless detailed by our customer service team.

Before going to print a design proof will be sent to you to review and approve. If you selected postal address printing on envelopes, your order will not be sent to print until all required mailing addresses have been uploaded and confirmed by you.

If an unexpected delay is encountered our customer support team will notify you as soon as possible.

Signage production timelines

Our signage options have the current expected production times:

Digitally printed polyboard: 5-7 working days

Vinyl Foil polyboard: 5-7 working days

All Acrylic boards: 10-12 working days.

Unfortunately we cannot expedite signage orders.

Signage shipping

USA and Canada customers, please note: To ensure the speediest and safest delivery, digital and vinyl foil signage orders will be shipped directly from our US sign production facility and may arrive separately from other on the day stationery.